General Data Protection Regulations (GDPR)
We will only collect and use data for legitimate business purposes. If data is requested for other purposes, such as marketing we will ask for your consent. Data for processing of on-line orders is required to fulfil the contract of purchase.
At Piles of Tiles, your privacy is extremely important. If you have any questions about the privacy statement, the practices of this site, or your dealings with us, please Contact Us and let us know. Thank you.
Notification of Changes
Information Collection and Use
We are the sole owner of the information collected on this website. We do not sell, share, or rent this information to others for market research or commercial purposes. Information is used to to deliver legitimate services both on and off the website (see below).
Piles of Tiles collects information from our users at several different points on our website. We have procedures in place to keep data you send secure.
Personal data is controlled by our data controller.
This website takes precautions to protect our users’ information.
- Data communication between your browser and our server is encrypted using an SSL certificate validated with the domain name. A padlock icon appears in your browser indicating a secure connection.
- Security software is installed to reduce the risk of un-authorised access to the website.
We may install pages on our website to request specific information from us, by the use of a form. You will be asked for an e-mail address, name and phone number. Depending on the service we are offering, we may also ask for additional information. This data will be used only for the purpose of providing the information requested, unless the form asks for your permission to contact you about other services we may offer. Form data is not held on the webserver, it is directly emailed to us.
Newsletter / Marketing Bulletin
If a user wishes to subscribe to our newsletter and/or marketing update bulletin using the mailing list feature, we ask for the user’s email address. An opt-in email will be sent requesting confirmation that you wish to be added to our email list.
This website takes precautions to protect our users’ information. When users submit sensitive information such as payment information via the website, your information is protected both online and off-line.
For a user who places an order, we request personal information on the order form used in the shopping cart. Contact (name, address, email, etc.) and payment information (payment card number and expiration date) is requested. This information is used for billing purposes and to fill the customer’s order.
If we have trouble processing an order, we will use this information to contact the customer. Payment card transactions are processed securely using the PayPal or alternative payment gateway system, with security provided by the third party payment system, we do not store or have access to data relating to payment card transactions.
We use third party companies to deliver orders, and third party card payment processing systems to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. Please consult their specific privacy policies.
The “IP Address” of a website visitor is considered personal data. Tracking software such as Google Analytics does not make the IP address available. Statcounter displays the IP address but not in a way that can identify the person behind the IP address.
For the website security software to function and block suspicious access, the IP address is used. The only IP addresses accessible are those blocked by the system for exceeding limits of access considered to be potential security risks. The person behind the IP address cannot be identified.
We do not share data collected on or via our website with others, it is used purely for business operational purposes.
Third party companies are used for website maintenance and monitoring purposes, and may collect indirect user information. Please see our Cookies Policy page.
This web site may contain links to other websites. Please be aware that Piles of Tiles is not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our website to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by Piles of Tiles.